Go-Ahead has gone ahead: successful start – constant improvement

Stuttgart, 11.06.2019 – With the small timetable change on 9 June, two new rail transport companies, Go-Ahead and abellio, began their operations in Baden-Württemberg. On Whitsunday, the first regular Go-Ahead train rolled into the Stuttgart Central Train Station and departed on time, at 12:16 a.m., in the direction of Karlsruhe. All in all, 111 of the 115 planned train journeys were carried out by Monday morning. Four trains did not run due to technical problems; two trains were over 40 minutes late. The individual incidents that did occur were, in most cases, due to the retractable steps, which resulted in door failures. The lovely pentecostal weather also attracted a large number of passengers travelling with their bicycles, which likewise led to some delays in operation. In total, around half of the trains were on time—a solid number for the start of operations.

Constant improvement

At the maintenance centre in Essingen, the technicians at Go-Ahead’s partner company Stadler use every minute they get to resolve minor issues and cure the vehicles’ teething troubles. Additionally, mobile technical teams are on duty in order deal swiftly with incidents on the lines.

“All in all, we are satisfied with our first days and nights on the Stuttgart rail network. When it comes to projects of this magnitude, it’s normal for there to be minor issues in the beginning. We will do everything to make sure that the operation runs smoothly as soon as possible. I would also like to thank all of the citizens of the state of Baden-Württemberg, who welcomed us with open arms everywhere we went and who showed so much understanding when occasionally things didn’t work right away”, says Hans-Peter Sienknecht, Go-Ahead Baden-Württemberg’s Commercial Director.

Around 10 million train kilometres

In 2016-17, the state of Baden-Württemberg awarded Go-Ahead three contracts for local rail transport: for lines 2 and 3 in the Stuttgart network (with the first stage of operations beginning in June 2019) as well as for the Murrbahn network 3A (with the second stage of operations beginning in December 2019). When stage 2 of operations takes effect in December 2019, Go-Ahead will cover around ten million train kilometres annually in the service of the state of Baden-Württemberg and its mobility brand “bwegt”.

New and improved trains

The Go-Ahead trains in Baden-Württemberg offer free WiFi, air conditioning, plenty of leg room, fully accessible carriages with universal toilets, and plug sockets, as well as multi-purpose areas for those travelling with bicycles, wheelchairs, pushchairs or prams. The three- to six-car Flirt³ trains from Stadler Pankow will also feature the Baden-Württemberg state colours and “bwegt” design. 28 trains went into operation on 9 June, the total will increase to 66 when the timetable changes in December.

Passenger information online

The Go-Ahead website go-ahead-bw.de provides information on fares and tickets, timetables, group journeys, travel for persons with disabilities, carriage regulations, service stations, and train stations. The latest information can also be found at all times on Go-Ahead Baden-Württemberg’s Facebook, Instagram and Twitter profiles.

Go-Ahead Baden-Württemberg
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Press information
Go-Ahead Baden-Württemberg GmbH
Büchsenstraße 20
70174 Stuttgart

Erik Bethkenhagen
E-mail: presse@goahead-de.com
Telephone: +49 (0) 711 400 534 – 15